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Credit Mediator


Ministry of Finance


Last update on 29-11-2011

The Credit Mediator to defend and promote the rights, guarantees and legitimate interests of any person or entity in credit relations and thus contribute to improve access to credit from the financial system.

Mediation aims to foster communication between the parties, in order to achieve a viable alternative in the resolution of disputes in credit relations.

The Credit Mediator also assumes an important responsibility in promoting financial literacy on credit, and therefore to promote awareness of the rights and duties of citizens in this area and provide clarifications and information requested of it.