For marking, citizens should call the 300 502 502, weekdays from 9:00 to 17:00, and schedule your service for the day and the most convenient time. Marking may also be made on the Social Security website, in the "The Social Security / Service by appointment ", in a convenient way and without associated cost.
This Service already provided the possibility of marking since June 2013.
Due to the proven satisfaction by citizens, the marking system will now be extended to the whole service, thus the city of Porto is now having a unique Service by appointment, together with the Citizen Shop Service without tag.
Please note that the implementation of the service by appointment in the Social Security Institute services aimed to humanize and optimize services, reducing waiting and increasing efficiency in responsiveness.
Therefore, the service by appointment has been made available across the country, and it is already in 55 services in Social Security.
During the year 2014 it was made 160 556 markings of attendance, 152 276 by phone and 8280 over the internet.
Specifically in the district of Porto, were made a total of 10,219 marks of attendance, 9,099 telephone and 1,120 online.
The service by appointment system enables citizens to be served with convenience at the date and time previously scheduled, without having to stay in queues.