The telephone hotline of the Social Security Institute has, since April 10, a new contact number.
Thus, from this date, call the 300 502 502. This number replaces 808 266 266.
Also the foreign connection number changes to 300 502 502, replacing the previous contact 210 495 280. If calling from outside the Portuguese territory, you should continue to use before the 300 502 502, the national indicative + 351.
The Line Social Security office schedule remains from 9:00 to 17:00 every working day, and the call value for 300 502 502 continues to match the value of a fixed network call, according to their tariff plan.
Please note that changing the Line Social Security number appears in the context of continuous improvement and modernization of services of the Social Security Institute (SSI) and after the full replacement of the respective communications system for voip system with increased rationalization benefits.
During the year 2014 the Line Social Security answered to 1.925.682 calls. From January to February 28 of this year the Line of Social Security held 257,720 telephone calls.