Citizens can make bookings from April 24, on the website of Social Security, in the "The Social Security / Service by appointment "or through the Social Security Line: 300 502 502, weekdays from 9:00 to 17:00, and schedule care for the day and the most convenient time.
The call for appointment system enables citizens to convenient service at the previously scheduled date and time, without having to stay in queues. In this sense, the Social Security Institute has extended the service marking system in various services nationwide with proven satisfaction among citizens.
The implementation of the service by appointment in the Social Security Institute services aims to humanize and optimize services, reducing waiting and increasing efficiency in responsiveness.
Please note that the Setúbal Customer Service, located in Republic Square, and Care Services Almada, Barreiro, Montijo, Setúbal and Sesimbra Blackberry also already have marking system, along with the care unmarked. Please note that, since December 2012, the Service of the Lower Bath - Moita works exclusively by appointment.
The Social Security Institute already has 55 services that provide care by appointment and enlargement to more locations. The number of tags has increased considerably throughout the country.
In the year 2014, and until December 31, 160,556 were made markings of service, telephone 152 276 8280 and online. Specifically in the district of Setúbal, were made a total of 18,607 marks of care, 17 684 telephone and 923 online.