Service Consumer Disputes - European Consumer Centre Last update on 08-03-2016 Consumer Disputes - European Consumer Centre Execute service online Alternatively, obtain the form to deliver to the entity Read more Who Any consumer citizen within the legal definition. Cost No associated costs. Competent authorities Consumer Directorate General The information presented is the responsibility of the competent authorities. The contents were translated automatically by use of a tool that is not perfect in all situations. Please refer to the terms and conditions of the portal.